Many businesses have regularly scheduled services for the secure collection and disposal of paperwork and documents, yet still the employees are carelessly discarding sensitive information in standard desk bins. What’s the answer?

Education is key

When you introduced a secure bin did you let staff know about the bins? We often find with large companies the bins just appear in an office with no explanation about why the secure bin is there and how it should be used. As a minimum, you should take steps to inform all staff:

  • Examples of the types of documents that should ALWAYS be securely destroyed
  • Where the secure bins are located
  • Why the bins are important (i.e. the security risks for the business, customers and individual employees if sensitive data is not correctly disposed of and destroyed)
  • Emphasise that if there is any doubt, it is better to be too safe than not safe enough

This communication can either be at a physical meeting or through written communication, but if it is at a meeting, steps should be taken to develop a formal written policy. This can form a part of orientation and induction processes for new employees and serve as a reference that existing employees can continue to refer back to.

Reinforcement is important

Once the bins are in place and regularly being used, it’s important that the commitment to secure document destruction is upheld. Consider having signage around the office as a constant visual reminder. Include information about document security in regular company updates like internal newsletters or company’s intranet.

Document destruction made easy

At NDSS we make document destruction easy. We can provide your business with a one-off bin delivery or regularly scheduled collections. Depending on the needs of your business, we can collect daily, weekly, fortnightly or monthly, or just provide you with a one-off delivery of two bins that we will collect two weeks later. To find out more about our services or to book a bin, just contact us and we’ll be in touch to finalise your requirements.